Gamify Credentialing

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Role:

Lead Designer

Type:

Web App

Impact:

-25% Time to Credential

Client needed a fun, engaging way for radiology leaders to track resident credentialing progress. As the lead designer, I crafted a gamified dashboard that turns credentialing into an interactive, motivating experience.

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About

Research & Problem

Department heads had no simple way to monitor residents’ scan thresholds or adapt requirements to clinic needs, leaving performance and compliance opaque. I led stakeholder interviews and reviewed existing credentialing workflows to identify pain points around visibility, customization, and recognition. Competitive analysis of gamification patterns revealed effective badge systems, progress bars, and leaderboards to boost motivation. Ideation workshops produced wireframes showcasing setup wizards, real-time analytics, and reward mechanics.

Lack of Progress Visibility

Unable to Customize Department Requirements

Low Motivation & Recognition

Design Solutions

Gamified Progress and Recognition

Badges, honors, and leaderboards celebrate residents who meet or exceed scan quality thresholds, while “impact tags” highlight cases with critical health outcomes. This social recognition fosters friendly competition and makes achievement visible at a glance.

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Interactive Progress and Analytics Hub

A unified dashboard displays department‑wide performance indicators, progress by exam type, and customizable charts. Real-time data visualizations transform raw credential counts into actionable insights, enabling leaders to spot trends and address bottlenecks.

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Guided Setup and Personalized Views

A step‑by‑step credentialing wizard simplifies requirement configuration, letting admins tailor criteria per clinic. Role‑based interfaces deliver custom views—so residents see their individual goals while department heads access high‑level overviews.

Conclusion

This gamified credentialing tool reduced time to credential by 25%, increased user engagement by 40%, and achieved a 70% adoption rate. Radiology leaders can now effortlessly set, track, and reward credentialing progress, driving both compliance and morale. By blending enterprise-grade analytics with playful design, we turned a tedious compliance task into an empowering experience that supports better data collection and ultimately enhances patient care.